Store managers have always been expected to produce results and have been judged on financial metrics such as store profitability and sales. But in the current industry environment, store managers are expected to produce results in other areas that impact profitability and sales. Gone are the days of pure command and pressure. Today, retail leaders are confronting labor challenges of great consequence and training can be the tool to help managers.
Gallup’s report, How Millennials Want to Work and Live, reveals that 59% of millennials say opportunities to learn and grow are extremely important to them when applying for a job. By promoting workplace training and development, grocery stores show current and future employees that they care about their professional growth and career advancement. Training and development can help attract and retain the right top talent to bring the store to the next level.
One of the great benefits that technology introduces to retailers is that training is no longer restricted to your trainers’ availability and capacity. Today, it is possible for AWG members to improve their learning experience and offer online content to match the associate job requirements and interests. AWG University (awguniveristy.awginc.com) offers quality content designed specifically for food retailers, in a platform that allows managers to monitor and document employee progress, ensuring that everyone is up to date with their training requirements. A wide variety of subjects, including onboarding, compliance, department requirements, and management training ensures a store’s multiple training needs are covered with content, testing and certification. Another important benefit of the AWG University online program is that it allows associates to learn at their own pace on a flexible schedule. Employees can engage in their online learning during the preferred time slots, whether it be early morning, late at night, or during lunch breaks.
AWG University works hard every day to provide members with the best training available in the industry. It is a pleasure to collaborate with AWG and contribute to their members’ success. Our aim is to provide members with an excellent learning platform with an ever-growing online library that includes more than 280 courses tailored to the grocery business.
